FAQs

Dietary Menu is an online tool for you to create and share allergen menus. Instead of keeping costly printed versions of allergen menus, think of Dietary Menu as an electronic replacement whilst providing a better customer experience. You can use it as a central hub for your allergen info and share it across multiple platforms.

Customers with food allergies and preferences tend to be loyal to trusted hospitality venues and often bring large groups with them - are you missing out on these customers?

Dietary Menu helps you cater for them with ease!Whilst there are a few options on the market, we believe that our easy to use interface for both business and customers gives us the edge. Also, our simple, transparent and competitively priced subscription plans are unrivalled.

See our 'demo store' or 'how it works' section on the homepage.

Simply hit the sign up link and we will be in touch. We can be up and running in hours. Simply hit the sign up link and we will be in touch.

To make it quick and easy, your customers will go to app.dietarymenu.com/X - where X is your site number. Print it on your menus, stick some QR codes up, add pop up cards to your table or counter top, link to it from your website - the possibilities are endless!

Your Dietary Menu site will be branded with your company logo. The menu names, sections and individual dishes will match your menu exactly. Take a look at our demo store at https://app.dietarymenu.com/latavola

We recommend www.vistaprint.com

Simply search online for the best free QR code generator. Paste your unique business link from Dietary Menu and link in to the QR code. We always recommend testing it before sending to print.

We always recommend providing wifi passwords if you have on site wifi. In the unlikely event that no data or wifi is available or a customer doesn't have a smart device, a staff member can bookmark your allergen link on their device and show the customer, or use a company device such as an iPad. Failing that, we recommend always printing a backup copy.

Yes, but think of this as the most important thing to keep up to date. It's a legal requirement to provide allergen information. So whenever you make a menu changes ensure to log into Dietary Menu and update your allergen menus. It can also be used as a central hub for allergen information. For example, if your menus are listed across multiple apps, simply add your Dietary Menu link instead of constantly updating allergen information on each platform.

Our simple, transparent pricing plans mean that the only difference between each of the plans is the number of locations you have. Each include ALL features. For example, if you are a chain of restaurants that operates 20 locations, you will need a different subscription plan to an independent cafe that only operates a single premises.

You will be sent an invoice upon singing up and it can be set to automatically recur.

Contact us and we can organise the setup and change your plan.

Sadly, this is not an option at the moment.

Sure. If you pay yearly then your subscription will remain active until the end of that period. If you pay monthly then your subscription will remain actively until the end of the 28-day billing cycle.

Make sure you are 100% sure about cancelling as all menu information will be deleted upon cancellation. If you are, then head over to https://dietarymenu.com/cancellation, submit the cancellation form and we will be in touch.