FAQs

Dietary Menu is an online tool for you to create and share allergen menus. Instead of keeping costly printed versions of allergen menus, think of Dietary Menu as an electronic replacement whilst providing a better customer experience. You can use it as a central hub for your allergen info and share it across multiple platforms.

Customers with food allergies and preferences tend to be loyal to trusted hospitality venues and often bring large groups with them - are you missing out on these customers?

Dietary Menu helps you cater for them with ease! Whilst there are a few options on the market, we believe that our easy to use interface for both business and customers gives us the edge. Also, our simple, transparent and competitively priced subscription plans are unrivalled.

See our 'demo store' or 'how it works' section on the homepage.

Simply hit the sign up link and once your account and menus are setup, we will be in touch.

Depending on the size of your business, it can take anywhere from 1 hour to a few days. Most of our customers are up and running and enjoying the benefits of Dietary Menu on the same day they sign up. We’re here to help every step of the way to ensure a smooth and speedy setup.

To make it quick and easy, your customers will go to app.dietarymenu.com/X - where X is your site number. Print it on your menus, stick some QR codes up, add pop up cards to your table or counter top, link to it from your website - the possibilities are endless!

Your Dietary Menu site will be branded with your company logo. The menu names, sections and individual dishes will match your menu exactly. Take a look at our demo store at https://app.dietarymenu.com/latavola

We recommend www.vistaprint.com

Simply search online for the best free QR code generator. Paste your unique business link from Dietary Menu and link in to the QR code. We always recommend testing it before sending to print.

We always recommend providing wifi passwords if you have on site wifi. In the unlikely event that no data or wifi is available or a customer doesn't have a smart device, a staff member can bookmark your allergen link on their device and show the customer, or use a company device such as an iPad. Failing that, we recommend always printing a backup copy.

Yes, but think of this as the most important thing to keep up to date. It's a legal requirement to provide allergen information. So whenever you make a menu changes ensure to log into Dietary Menu and update your allergen menus. It can also be used as a central hub for allergen information. For example, if your menus are listed across multiple apps, simply add your Dietary Menu link instead of constantly updating allergen information on each platform.

Simply contact us and we will add/remove it from your business backend.

Sure. For example, if you have 3 locations: Liverpool, Manchester and Sheffield and the menu is slightly different in each, you can select which locations have which dish.

Simply contact us and we will sort it for you.

Sure. Just get in touch and we will change it for you.

Our simple, transparent pricing plans mean that the only difference between each of the plans is the number of locations you have. Each include ALL features. For example, if you are a chain of restaurants that operates 20 locations, you will need a different subscription plan to an independent cafe that only operates a single premises.

No. It has to be the same business type. For example, if you own a Chinese, Indian, Greek and Italian restaurant, they would each need a separate subscription and landing page.

You will be sent an invoice upon singing up and it can be set to automatically recur.

Contact us and we can organise the setup and change your plan. If you are switching from yearly to monthly, you will have to wait until the end of your yearly subscription to switch.

Sadly, this is not an option at the moment.

Sure. If you pay yearly then your subscription will remain active until the end of that period. If you pay monthly then your subscription will remain active until the end of the 30-day billing cycle.

Make sure you are 100% sure about cancelling as all menu information will be deleted upon cancellation. If you are, then head over to https://dietarymenu.com/cancellation, submit the cancellation form and we will be in touch.

After submitting your sign up form, our onboarding team will get your account and menu setup. You will then receive a welcome email with a payment link.